The Price Kelly Paid

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Because they were unknown factors, they have been able to profit in a big way by becoming the people the reality show created. Kelly Price wasn’t in that position. She’d already reached celebrity status and had an image that her public bought and now she’s fighting hard to regain it.

Here are five rules of damage control that might help Kelly and others who are caught in a storm of bad publicity:

1.    Be transparent – It’s better to tell the whole truth and let the public process it all at once than tell a little here and there.

2.    Don’t push back – It’s just human nature to be defensive when we’re receiving criticism, but in reality it just makes us look worse. Name-calling, eye rolling and finger pointing play right into our opponent’s hands.

3.    Have Clear and Concise Talking Points – Don’t respond with a scripted message, but don’t change your message for each interview either.  If you own your mistake, as Kelly did, then REALLY own it. Don’t then turnaround and blame other people for your failures once you think people aren’t looking.

4.    Get out there – One of Kelly’s mistakes was to allow cast mates Chante Moore and Lil Mo to get their sides of the story out ahead of her. By the time Kelly made her case, the public had defined her as the problem.

5.    Don’t Always Take the High Road – Once you’re out there go with what you know, Saying, “the real truth will come out later” is noble but not advisable.

Let’s hope Kelly can shed the “mean Christian,” image as she takes on her next venture, “Too Fat for Fame,” a reality show that looks for the next “plus size” superstar.

Her real fans, friends and family will continue to root for and support Kelly because they already want the best for her. But there’s another group of people who love to see the worst in us revealed. Damage control doesn’t erase a bad situation, but it can help the public move on to the next thing.

How good are you at protecting your brand? How do your co-workers, bosses and clients perceive you? Will other celebrities learn something from Kelly Price’s media misstep? Let me know your thoughts.

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7 thoughts on “The Price Kelly Paid

  1. I believe that Kelly is just like everyone else. If pushed in a corner by not one but a number of individuals can bring out the worst in anyone. Based solely on frustration and anger. We all have seen enough of reality shows, that maybe the real settings that theses people go to, but the reality portion is tainted and set up to make whoever they want the villain, villainess or victim. I love what Kelly does as an entertainer and since I don’t know her personally no comment on the rest. However, I will continue to support her and the other ladies in their careers.

  2. Kelly just showed a side of her that many in the music business already knew. Entertainers present images like many folk in this World and if you believe many of them black or white aren’t ghetto acting then we aren’t to smart nor wise. Kelly is just one of many who are rude, nasty, and arrogant.

  3. People are so dumb and naive to think that they know a person from watching them on a show on 6/7 different occassions! Kelly cannot be like that 24/7. ya’ll don’t know what was going on behind the scenes. When i read these comments all i see is a bunch of no life judgemental people being negative and not knowing a damn thing…Now THAT’S sad!!!

  4. Kelly Price just revealed who she really was (with all that nonesense) no one can make you do anything. Now it has backfired (and fans are not responding in kind). No one likes a bully!

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