“I had to explain to my child what the ‘N’ word means and she’s never heard that term before,” Osowski said.
It’s unclear why the employees wrote the note, but Wendy’s said it acted quickly and terminated their employment.
“Our core values as a brand center around treating people with respect, and we have taken this situation very seriously. As soon as we learned what had occurred, we investigated and took swift action. The two employees who were involved are no longer employed by Wendy’s. We also have reached out and have formally apologized to the customer,” Wendy’s spokeswoman
Candis Goins said.
While Osowski appreciates the apology to her family, she is holding out for a formal apology to her children, noting the importance of addressing systemic racism in the nation.
