DALLAS (AP) — Radio talk show host Glenn Beck isn't backing down from his public attack on American Airlines.
For a second straight day, Beck on Wednesday used his show to complain that a flight attendant treated him rudely. Beck claims it was punishment for his conservative views.
Beck said American should fire the flight attendant, and he vowed to never fly on American again.
"These big, stodgy airlines that think they can treat people like garbage — they can't," Beck said during a 14-minute segment on Wednesday's show. He suggested that such poor service could explain why American had to seek bankruptcy protection, yet insisted that he wasn't trying to hurt American and wasn't urging fans to boycott the airline.
American said it regretted that Beck "had a disappointing experience" on his flight home Monday from Newark, N.J., to Dallas. The airline said that it was still looking into Beck's complaint, a response that the commentator called "lumbering."
Beck said a flight attendant fawned over other passengers but spoke only one word to him, and slammed a can of soda on his tray without opening it as he did for others.
As for evidence of political bias, Beck said the man loudly told other passengers "how he was so proud of the very liberal cities in America." Any tension between Beck and the flight attendant apparently went unnoticed by other passengers. Beck said that even his wife, seated directly across the aisle, didn't notice anything unusual.
American spokesman Matt Miller said the airline was still trying to figure out what happened on the flight. He declined to say whether the flight attendant would be fired if Beck's account is accurate.
"We take customer complaints seriously, but we owe it to all of our customers and people to follow our prescribed process to get the facts first and then take appropriate action," Miller said.
Thousands of travelers lodge complaints about airlines with the federal government each year, and many more gripe to the airline without filing a formal complaint. In June, the latest results available, American ranked 10th out of 15 airlines in rate of complaints.
Beck is no ordinary traveler. He has a radio show that attracts more than 8 million listeners per week, trailing only Rush Limbaugh, Sean Hannity and Michael Savage, according to Talkers, a magazine for the talk-show business.
"It comes down to an employee picking the wrong guy to be rude to," said Michael Harrison, the magazine's publisher.
Harrison said big audiences give talk show hosts "a lethal weapon" to bash businesses, and they should be careful not to use their shows to carry out private vendettas. "To a degree, Beck is brushing with that," he said.
American and other airlines have feuded publicly with other celebrities. In December, actor Alec Baldwin was booted off an American flight for refusing to turn off his phone. He lampooned the airline on a "Saturday Night Live" skit in which he played an American pilot.
Baldwin is a liberal activist.
American is the nation's third-biggest airline. Based in Fort Worth, Texas, it is owned by AMR Corp., which filed for bankruptcy protection in November.
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This Week’s Celebrity Instagrams (10/15-10/21)
31 photos Launch gallery
1. Just a NY girl with BIG dreams....
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2. HAPPY CHILDREN=QUALITY PARENTING. We don't always see eye to eye on everything and that's normal. We're human beings. But we come together and do it right for what's important, the kids. We are not enemies, we are parents. And we are parents 1st. S/O to @monyettashaw for making Mason's bday memorable. S/O to @itscrystalsmith at home taking care of our other lil' Prince. ❤️❤️❤️ THIS IS WHAT CO-PARENTING LOOKS LIKE. #Blessed #Happy #AboveTheDrama #BiggerThanUs
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3. So happy to finally be able to share with you all that I’m the new Global Brand Ambassador for @Revlon! Follow my day on RevlonSnaps. Yay! Choose Love, Everybody! #RevlonXCiara #chooselove #ad
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4. Glam on point!!!@makeupbymotoko & @shaylinjoneshair #easybreezy @lifetimetv #beachesmovie #january2017 😘
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5. ✨True love ✨📸: @jessiemarrerophotography
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7. Today was not easy..but by the grace of God we all got through it. Words cannot express our gratitude for all of your Prayers, Positive thoughts and Support for us throughout the years. Tommy will be missed but most certainly never forgotten...And PLEASE don't ask "Where's Martin?.." he was there too...just not in this picture. Lol! God bless you all.. #LoveConquersAll #MartinShow
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9. West coast get ready for #RockyHorror. I will be live tweeting again. #letsdothetimewarpagain
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10. #THEKEYS pre order yours now ... Available everywhere #NOV22 #WeTheBest 🔑🔑🔑🔑🔑🔑🔑🔑🔑🔑🔑🔑🔑🔑🔑🔑🔑🔑🔑🔑
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11. We about to ROCK at #KCABlackBall!! All for our life-changing effort to end 🌎 AIDS.
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12. Today's #SNAPJACK is brought to you by @yazzthegreatest 😂😂😂💋💋💋
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13. Damn girl you kinda old to be headed to the Go Go. You coming in at the age they leaving. LMAO
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14. Daddy daycare B-Boxin with @acewellstucker @shopraisingace
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15. #FBF Naviyd & URV "LIL MONSTERS"
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16. HAPPY BIRTHDAY TO ONE OF THE BIGGEST LEGENDS IN OUR HIPHOP HISTORY! @snoopdogg CONTINUED BLESSING AND LOVE FAMILY!!!!! REAL OG!
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17. Thank you for a beautiful night VSU! Let's do it again! #HOMECOMING
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18. Had a great time this morning with my familia Erica, Griff & Truth!!
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19. Check out my interview on @essence facebook live. #inmyownwords #nycpromo #day2
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20. #She💋 #tbt #TheCoveAtTheAtlantis #DawgPawsAndAll
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21. Bae #retailtherapy
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22. Why me and @coryhardrict got the same pose... and notee... new mouth #naked
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23. When my husband is my personal 'hype-man'! it kills me every time! 💜😂 #WHATNOW #lostfiles📷
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24. Diggy Simmons
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25. Hand full of @jacquieaiche 💙💎💍 @esnail_la 💅🏾
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26. SuperSoulers! You can watch my interview with Carl Lentz live from my Facebook page, tomorrow at 11a ET| 8a PT. #SuperSoulSunday
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27. 💋 .. When the friendship is easy like Sunday morning. ☀️
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28. Sunday mornings are the best........... hugs and cuddles with my angel
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29. #huggar16 #hellohuggars
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30. My gym is everywhere!.. #RnBMoney #TheGeneral 📸: @twelvepastseven
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31. Nothing I would rather be doing... Rocko setting up our movie, Romelō working on a puzzle & Laiyah singing and sharing all she's learning at school... I'm so grateful for the joy they've brought into my life ... Praying for peace , joy & love in the home of EVERY family ♥️ #HeadScarfPJSunday LOL 😂
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