We are happy to discuss this allegation further with the family should they choose to respond to our request.
At Chuck E. Cheese’s, providing wholesome entertainment to families with young children and maintaining a safe experience for our guests and staff is a primary concern for us just as it is top-of-mind for the families and parents who visit us. We appreciate and welcome dialogue with our guests who help us maintain these values.”
Mark said no alternative was provided and that the company has not reached out to them as they said they have.
But Marley’s parents are not giving up their fight to force Chuck E. Cheese apologize for what they feel was insensitive and illegal treatment of their daughter. Kiyomi has sent up a change.org petition that says Chuck E. Cheese should comply with the American Disabilities Act. So far, more than 64,000 people have signed it. The parents also launched a website, “Marley Matters,” that outlines their efforts to get Chuck E. Cheese to address its policies pertaining to the ADA.
While Kiyomi and Mark have received an outpouring of support from thousands of people online, they have also been the target of ridicule.
In a post over at Sandra Rose , a writer argued in favor of Chuck E. Cheese:
”Once again entitlement rears it’s ugly head in a situation that could have been easily resolved by using common sense.
No woman wants to encounter a grown man in a public restroom. Furthermore, a man entering a ladies room with a 9-year-old girl is simply inappropriate.
Mr. Eschoe could have simply asked one of the females in his party to escort the child into the restroom.
Instead of the media blaming the entitled parent for overreacting, the blame is placed on the establishment for trying to protect their female patrons.
This is what happens when the media promotes entitlement as the norm instead of promoting common sense and common courtesy.
In comments sections on various websites that covered that story, many readers actually share the position of the Sandra Rose post.
Watch news video of Marley Matters rally below:
That many of these commenters were Black perturbs Kiyomi and she says it reflects on how badly Black men are treated when they are intimately involved in the lives of their children.
”I don’t know where we’ve gotten away with attacking Black fatherhood or just fatherhood in general,” she said. “Her father was there. That’s her father’s role and responsibility, so I’m sorry for other people whose fathers are not there and not doing what they’re suppose to do. That’s what that Black man was suppose to do and that’s what father’s do. It’s not for a father who has a child to have others to do anything for his child… it was nobody’s responsibility to take our child who was in a wheelchair to the restroom.”
Chuck E. Cheese offered the family free passes and tokens but that is not what they want. Kiyomi wants an apology. And she also wants people to know how the supervisor’s actions emotionally affected her daughter.
(For girls), daddys have the ultimate “S” on their cape,” she said. “I’m sorry if other people don’t have that because in my household that’s what that Black man has in my family. But in that one second, that “S” was just wiped completely off his cape.”
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