The woman was later declared dead at Mercy Southwest Hospital, officials said.
The executive director of Glenwood Gardens, Jeffrey Toomer, defended the nurse’s actions, saying she did indeed follow policy.
“In the event of a health emergency at this independent living community our practice is to immediately call emergency medical personnel for assistance and to wait with the individual needing attention until such personnel arrives,” Toomer said in a written statement. “That is the protocol we followed.”
Toomer offered condolences to the woman’s family and said a “thorough internal review” of the incident would be conducted.
He told KGET-TV that residents of the home’s independent living community are informed of the policy and agree to it when they move in. He said the policy does not apply at the adjacent assisted living and skilled nursing facilities.
A call to the facility by The Associated Press seeking more information was not immediately returned.